Feedback
Suggest a new feature or improvement to current ones to make tawk.to the best service available!
To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).
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12 votes
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Disable offline form on mobile devices. Add such option
Choose the visibility of offline form on mobile devices
3 votes -
3 votes
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implement a backend/server-side API into tawk.
I use tawk with my hosting company, which uses WHMCS and I am a backend developer myself.
I would like to be able to implement tawk into my administrator panel to make things easier for my staff, keep everywhere in one place and create a realtime integration with tawk which I could do with the administrator plan, to create tickets on chat starts, etc.
If you implement a server-side api it would be useful for many companies.3 votesHi Lewis,
Thank you for your feedback!
We have a current API, see here: https://www.tawk.to/javascript-api/.
What exactly you would like to see added to the current API? -
Dutch Version
Dutch version of Tawk.to
3 votesHi there dear tawker,
You can help us make more translations possible by contributing here https://crowdin.com/project/tawk/
Every little bit of help will make tawk.to better. (: -
Order History
Ordering the History. Order by Messages, Visitor (for returning visitors), Time, Duration and Rating.
7 votes -
A desktop app for linux would be so cool!:)
For the rest of us you simply cannot handle viruses on window..
256 votes -
Flood protection
Hello, Would be nice add a flood protection for idiots which try to crash our live chats.
A protection like a delay on messages if someone send for example more than 10 message/second3 votes -
Creating alias accounts which should be reusable by the other chat users.
If I create some alias acounts I use for replying in the official name of someone in the company (with title, foto) I would like to use those alias entries for all other chat admins as well.
1 vote -
3 votes
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A backup system !
I've been hacked, the support agent didn't help me.
3 votes -
Android and Ios SDK
It would be great to have an Android and Ios SDK to add chat service to our existing apps.
359 votesTo All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
As per our development team, this feature has been planned for future release. As you can appreciate, things, unfortunately, don’t always go according to plan.
Other product launches need to be prioritized for the sake of progress.
Rest assured, this has already been forwarded to the team. We will post updates once the feature has been approved and implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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Available Chat History Option on Mobile Apps
Dear Sir,
Kindly enable Chat History option on Mobile Apps..
Thanks..!16 votes -
offer image sharing options that are more robust
offer image clipboard pasting integration, so if im taking a screenshot with snipping tool or other means, i dont have to save a unique file each time then upload to the chat.
Or some sort of desktop integration (i know this is a bit more in depth development wise - maybe some sort of integration of google hangouts?)
1 vote -
Monitoring triggers
It would be nice to see some information about triggers. How many times the have been triggered, at what pages, what did visitors do after the saw a trigger. Monitoring top-performing triggers, etc.
54 votesHi, Dmitry Kornyukhov
Thank you for choosing tawk.to and for sharing your ideas with us.
At the moment, we do not have reporting for Trigger activities and history.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at nicola.mangulabnan@tawk.to
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Visitor vs non-visitor
Visitors see only offline message form and members see the live chat option
1 voteHi there Mary,
Thank you for the idea.
This seems like a good feature but it would be limited to only few platforms like Wordpress, WooCommerce, Magento etc. but we will not be able to do it for every platform out there.We’ll see what we can do though.
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Chat application for ubuntu system needs to developed
Hi
I am linux system user.. But the tawk application for linux not found
92 votes
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
Thank you for choosing tawk.to and for taking the time to share your ideas here.
At this stage, the tawk.to app is not available for Ubuntu and other Linux distributions.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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Minimize to system tray
Let the Windows App minimize to the system tray to run in the background. This to spare room on the taskbar.
36 votes -
Automatically change status to away when inactive
if i am in the admin panel, and i am online. but i walk away from my desk i would like my status to auto change to offline or away when there is no activity for 30 minutes ( or a set amount of time )
1,030 votesTo All Our Valued Users,,
Thank you for choosing tawk.to and for sharing your request here.
An automated status change to Away is currently under review.
We assure you that this feature is under works and we will update you as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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1 vote
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