The possibility to set the greeting in different languages, by default in English and for selected pages in the language of the page, e.g. Spanish, Russian, French etc.

I want the customers coming to our website and see different options for a particular field as a drop-down or menu

It's not possible to effectively ban a repeat visitor who has a dynamic IP address.
It would be better if banned email addresses were only able to leave offline messages, or some sort of cookie system meant chat appeared offline to them once established that their email was banned. I'm not a developer... so I don't know how it would work, but there must be a way to stop repeat problem chatters from getting in touch.

Hide a department if the department is offline.

hello, the tool is very good, i already use it on several sites, thanks for creating something easy, cheap and excellent to work with. You're great.

I am using chat to create small instructions on my network of websites, and 20 triggers is too little for me.

I would like to have more triggers, even if it has a value for that.

Is it possible to make more triggers available?

It would be very good for professionals who work with chat.

Or create a plan that makes more triggers available.

kindly we need to create a new feature to generate full information report about all tickets (Open, Closed and pending )
due to I am doing every weekly and monthly by manually and it takes me a long time.

can I receive regular phone/mobile calls from tawk ?

if there is a pre chat form then I need the data that the user will enter to add it to my database so if it's the first message then I need to have it as json object or an array

otp verification

It would be useful to add functionality to block screen sharing and calls to end users. So that I can only call them and they can share the screen only if I allow it.

Can you please add the option to disable the email transcript for the end user ?

Direct Chat Link - great idea! easy to set up, but NEEDS TO BE HTTPS:// people wanting to embed payment links in this chat are otherwise faced with challenges and skepticism from customers on an unsecured link.

I need API key for integration with my CRM, it will add new things to our work, and will be easy to handle leads easily and fast. kindly do

website gets bad SEO from plugin.
how about making it support some next generation frameworks?
npm package is an option
support ssr
2020

Hi guys,

It would be nice if you can throw in some text editing tools.

Like bold, italic, maybe even bulleting etc.

Also to add, can you make a trigger message box in administration bigger or allow us to expand it (slider). It's bit uncovinient to write and edit content.

I have a number of sites that utilize chats, many of them i can use here with tawk to under 1 portal. it would be nice if you guys had a remote support feature, basically the customer would click on a link allowing remote support on their PC. Currently i have to use another chat provider for this but it would be great if i could at it here keeping all my services together

An option so you can ban someone for a certain time. And you could also add a bot