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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

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  1. BBT - Web Design Agency Auckland

    BBT - Digital Agency NZ (https://bbtdigital.com) is a full-service digital agency that specialises in creative design, website UI/UX design and development, paid social media advertising, search and display marketing, and digital strategy. BBT Digital is able to satisfy every aspect of a business’ digital presence and ensure it becomes a revenue-generating aspect of their operation.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Accept chat toggle per widget.

    Ability, as an agent, to be able to accept chat per widget separately. So in one widget I am online, buit in another I am offiline

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Remove all cookies and tracking that are unnecessary

    I would like to remove as many cookies as possible to the chat. I have been using Tawk for a while now but now need to change this since I noticed it uses so many tracking cookies. Would love a way to turn this all off.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. I'd love to be able to make my knowledge base publicly available to my users

    The same way Zendesk allows me to have a wiki that I can integrate with a chatbot, I'd love to be able to automatically point users to content in my knowledge base when I'm not able to respond right away (or if they chose to do so rather than talk to a human).

    This is a complex thing to do (you'd have to have chatbot support, that I'd happily pay +$20 for), and who knows what else, and I'm sure you don't even have it in your "Future" features list for a reason, but it would be useful. We might…

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. make a sound every time a customer sends a message not just the first message. I keep missing messages when I am mulitasking.

    customers will ask a question and then I answer. and then I think they are done so I start doing something on my computer but turns out they usually have something else to say that I miss because I don't get any other alerts after that first one. SUPER ANNOYING

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Responsive/percentage widths to embeddable widget

    The embeddable chat widget has a fixed width set on the iframe once placed on a page. This makes it usage a bit clunky on different screen sizes depending on where it's embedded.

    If I turn off the 300px !important width and set it to 100% it works perfectly, but this 300px width is reset on screen resize.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. GroupWise to Outlook Converter Tool - Bitdataconversion

    Bitdataconversion GroupWise to Outlook Converter tool is the best solution that can resolve your all queries concerning GroupWise to Outlook PST. The tool allows users to export single as well as multiple GroupWise mailboxes directly into Outlook PST format. Additionally, The tool loaded with many decent features which make the conversion process effortless and effective.

    Software URL=https://www.bitdataconversion.com/groupwise-to-pst-converter.html

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  8. Customer Feedback Before/After Chat Ending

    With TAWK-

    1) We are Giving Support, Means a Agent Alice is interacting with customer. Is there something I can send email requesting feedback with our form to it and such email should sent to customer as soon as chat is ended.

    2) Same way if I want to collect Feedback as soon as he/she tries to End Chat. I mean before ending chat feedback should be collected?

    6 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please rotate the dialog bubble/ Chat icon to align with the page orientation

    dialog bubble/ Chat icon is in landscape always, when the mobile in portrait mode the icon / chat should be in portrait mode

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Hi I want to create group chat with my clients means 2-3 operators with multiple clients can we do that ?

    Hi I want to create group chat with my clients means 2-3 operators with multiple clients can we do that ?

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Chat appointment shedule; so customers can book an apointment for a chat / video chat

    if the customer does not have time at this moment, of wants to plan a video chat with a technical support, it would be nice if het can book an appointment at the moment for the video chat.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  12. New Feature which might require your consideration

    There should be a feature in your module to add automated responses according to Pre-Form.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  13. Email feature to website subscribers ( like easily sending frequent newsletters)

    I use tawk for my website and would like to send newsletters easily to subscribers. Instead of going to mailchimp or sendinblue tawk can provide this feature at some reasonable pricing.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. i want disable the menu of "change name"

    i want disable the menu of "change name" in the next version

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow Admins Access to Agent Profile Page Chats

    I do a lot of email marketing. Often, I send an email for a particular agent. I want to allow the email recipient the immediacy of a chat conversation with that agent instead of having to wait for an email response. While I can add the agent’s profile page link there is a problem…

    Even though I am an admin I have no access to an agent’s profile page chats. The last thing I want to do is have our email recipients requesting a chat with the agent and not getting a response (if they are away or unavailable or…

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Be able to ban all VPNs

    Ability to not allow people usig VPNs to use chat

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Export Contact List

    Can you please also add additional fields in exporting the contacts such as Mobile numbers and country details.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Extended Essay Topics

    Hi guys. I have a question. I want to find qualitative essay topics. My friends recommend me https://exclusive-paper.net/blog/how-to-write-an-extended-essay.php. Do you know anything about this service?

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. Download and Install McAfee

    Go to McAfee site home.mcafee.com from any program.
    Sign in with your Email address and Password.
    Pick what to introduce by at that point Click Download or Send

    interface.
    Twofold tap on the Downloaded record to start establishment.
    Tap on Install button, and perceive the appreciation.
    Restart your Device and you're all set!
    visit:
    https://mcafee-activation.com

    1 vote
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    1 comment  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  20. IMAP/SMTP account for tickets send receive email

    Integration with smtp and imap to handle the tickets trough a fully functional account like office 365 or google apps

    3 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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