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  1. Refresh widget alone while ending chat session

    While ending chat session please clear cookie.
    Orelse please provide option to clear cookie. As of now cookie expiry along with page load only works.

    We need a refresh event after expiring cookie while ending chat session.

    This will be helpful to change department if need from customer end.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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  3. 0 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. Provide historical data on number of visitors

    I would like to know how many users visited my site each day. It would be good if this could be broken down into 24 hour periods and last for at least a week.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add conditional to Trigger based on if user is new or returning

    When setting up a trigger have a select option to "show for" everyone, only new users, or only returning users.

    This will allow us to customize certain actions for different types of visitors. Tawk already logs this information of if they are new or returning.

    This could go further than this conditional into adding more conditionals but this is one I see being very useful and Tawk having this info already makes it doable from my perspective.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to add more than 20 triggers

    For users with more than 20 pages on their website, they should be able to add more than 20 triggers if they would like to display a separate message for each page

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make it possibe for another custom field on the Details tab that can be dynamically set with the JS API.

    Make it possibe for another custom field on the Details tab that can be dynamically set with the JS API.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. The Webhooks feature!

    Hi !

    On the Webhooks feature you must also have the option of Agent status i.e online/ away / invisible... (now its only chats or Tickets)

    We really need it !

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. 2fa

    we need 2fa tawk account

    1 vote
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  10. Gelen sohbet çağrılarının birden fazla temsilci online olduğunda hangisi müsaitse ona otomatik ve eşit olarak dağıltılmasını istiyorum

    Gelen sohbet çağrılarının birden fazla temsilci online olduğunda hangisi müsaitse ona otomatik ve eşit olarak dağıltılmasını istiyorum

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  11. It would be nice to see where our visitors are located. On google maps!

    It would be nice to see where our visitors are located. On google maps!

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  12. Perth Security Service

    URL:
    https://www.perthsecurityservices.com.au/
    Keyword:
    security guards
    description;
    Award winning Perth security company, nationally accredited security training with over 30 years experience. Phone us on 08 9335 5660 or visit our website.
    Full Address:
    4/20 Stack St
    Fremantle,WA,6160
    Phone:
    (08) 9335 5660
    Business Email:
    operations@perthsecurityservices.com.au

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  13. 4 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add custom fields to Triggers like email

    We are using the Basic Chat Rescuer trigger. We ask customers to leave their contact details. Would be good to have the field pop-up for them to easily do so (if they haven't already entered their contact details).

    I missed a chat today, because I didn't respond in time, but I didn't have their contact details.

    2 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. How we can change (System Message)

    I am using Trigger service for auto response to visitors on our website, But when auto response perform then visitor find this (System Message) text with my name. I want to change (System Message) word,,https://www.genuinedrugs123.com/

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. custom sound option for agents for new chat or new visitors

    kindly add a feature for agent side to add custom sounds like on new visitors add speaking girl or boy who speaks new visitor returning visitor or add options for agents to add custom sound

    1 vote
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  17. Please mute sound for website visitors and only enabled sound for if someone start chat for ringing.

    Please mute sound for website visitors and only enabled sound for if someone start chat for ringing.

    I notice the high traffic website gets disturbed with sound and tries to the mute system or tawk app sound and in this case, visitors who started a chat the sound also muted so always chat missing.

    I looking for the feature If someone stated chat then ringing sound enabled and disabled for visitors.

    1 vote
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  18. can we add chat code on sites.google.com

    i don know if it's possible. Can we add chat code in sites.google.com

    recently i create a website https://sites.google.com/view/url-roku-com-link/roku-comlink

    in which i want to add code. so i can take a stand and chat with user.

    am new.

    can anybody help me for these

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Clean up the console output in production (Safari)

    Your plugin is logging this out in my browser six times in a row.

    SyntaxError: Can't create a duplicate variable: 'SAFARI_DEBUG'

    Please see: https://stackoverflow.com/questions/40091136/cant-create-duplicate-variable-that-shadows-a-global-property

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. GeoLocation

    Hi everyone,

    Tawk to is a very useful tool for us at this moment.
    My website server is located in Turkey but still our js request takes only 0.2s.It is a really great outcome

    For further help from tawkto to us could be the geolocation share service. We know that your API doesn't consist of that feature but we believe it will be very useful to manage our visitor's data.

    Thank you for your interest and time...

    6 votes
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