Agus Mulyadi1 vote
I strongly recommend to add option to download daily report including IP's so that I can filter IP that which IP is visiting again and again
I strongly recommend to add option to download daily report including IP's so that I can filter IP that which IP is visiting again and again1 voteAdmintawk.to (top bird!, tawk.to) responded
Thank you for request.
Visitors IP is a sensitive personal data, so they won’t be included into reports.
In future we plan to create advanced chats export. Also you will be able filter not by IP, but by visitors ID which we give to visitor and until we can recognize him the same ID will be put.
How to hide chat box as per user need. In my case, Im using SPA(single page application), I integrated code in index.html after login i want to hide chat box1 vote
for example i have two department one is for sales and another is for support. when user click on support radio button and team is not available to answer then a message will show and same as it for sales1 voteAdmintawk.to (top bird!, tawk.to) responded
I see, thank you for explaining.
We have request for making triggers based on selected department:
I will put link to your idea, cause they are connected to each other.
Thank you for your request!
The same customer once has tags and in couple in hours when he is back he does not have any.
Our code for adding tags is consistent and adds the same tags to the same user always.1 vote
In whmcs, if i tick : hide from registered users
tracking is stopped, is a bug1 vote
Desktop apps for customers1 vote
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have an option to disable the 'Are you sure you want to end this chat?' text when you click the 'exit' button
have an option to disable the 'Are you sure you want to end this chat?' text when you click the 'exit' button1 vote
Invitation from any site/profile/page for agents should be more highlights, as under bell icon, with smaller notification its difficult to find it out !
Ask the designers to make a good styled web2.0 type bubble/any-style icon, so it will be more visible.
thanks for good product, and good support always.
" Should be more highlighted!
I was trying to add my another id as an agent, but was unable to see notification under beli1 vote
Hi there dear tawker,
We are currently planning on redesigning the dashboard and will keep your comment in mind.
Hello, I don't need any paid features, but wold love to give you money. Do you have any vehicle for this , patreon, ect?1 vote
Option for chats to be assigned to each agent in a 1 x 1 shift1 vote
In the internal messaging group created, we want to be able to see all content without having to scroll to have the rest of the content load, this be able to scan for key words within the group content to eliminate the need to use alternative websites for this like SLACK.COM
(your client)1 vote
Is there any way I can link my product from shopify in the chat, so I dnt have to copy links from website and paste on chat creeen with customer?1 vote
Hello there. I have a download link on my website and I would like to see in the chat if a customer downloads the program itself. Is this possible?1 vote
I'd like to translate the chat widget based on the language selected on the website.
The easiest option I can offer - do so by submitting additional "language" param on the script load.1 vote
We would be delighted to work together with you in implementing an integration with our CRM system so that a chat session could be invoked from within the CRM and customer service representatives working with the CRM would be able to seamlessly interact with customers via chat1 vote
we need 2fa tawk account1 vote
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