Hello all, I'm sure you're all familiar with both Facebook as well as our website. We are trying to come up with a system where agents can see if clients have read the message or not. Just want to know what everyone thinks about this idea, and if it's possible. We are always thinking to improve ourselves, our website and client experience, so we want to announce a new feature. Finally our clients will know if the agent has seen their message! It's simple but very useful and one of the most requested by those who use our platform. https://sublimationhome.com/connect-printer-to-laptop-without-cable/

It will be a great functionality. Not only customer seen but customer can also check that the seen by admin. It will make it more mature and responsive like this one. https://printerloop.com/

The “seen by” feature shows up under each individual reply in a thread, not only the main content for example, if someone sends you a Facebook invite to a party, they'll be able to see whether you clicked open the invitation and whether you read individual replies on the event page.
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Thank you for sharing your valuable solution, it's work properly.

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Thanks for sharing it with us.
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When it says “seen” under a member that has not yet responded to the event invitation, it means that the member has seen the invitation but not yet responded. This is whether they reply in the app or by e-mail .

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Hello, this would be awesome! JivoChat has it for 4 years already.

@jeff nice idea, to also see if Ticket email opened

Include read message function!!!!! PLEASE

you have to include message seen or not seen by visitor.

This would be great for both on-line chat, and the ticket/email system.

Ability to see if visitor saw my reply. A small check mark like in messenger.

It will be great if you can add read receipt tick mark like as WhatsApp.
So that we can see whether he read or not our messages

You should need to include delivery and read notification like whatsapp.

Please add any tick, mark or sign which confirmed us for the delivered message.

The ability for an agent to see when a customer has 'seen' the message. The ability for a customer to see when an agent has 'seen' their message - 'seen' could appear below their message.

There is no "seen" notification on every conversation.

This feature would be great. When is this planned for?

This would be great

Just like facebok having a "read" option for tell the agent that the client have read our message