"Seen" function
It will be great to have that function "Seen" like in Facebook, that agents can see or clients read their message
Almantas
shared this idea
13 comments
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Shivam Gupta
commented
you have to include message seen or not seen by visitor.
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Jeff
commented
This would be great for both on-line chat, and the ticket/email system.
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Anonymous
commented
Ability to see if visitor saw my reply. A small check mark like in messenger.
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Anonymous
commented
It will be great if you can add read receipt tick mark like as WhatsApp.
So that we can see whether he read or not our messages -
Anonymous
commented
You should need to include delivery and read notification like whatsapp.
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Anonymous
commented
Please add any tick, mark or sign which confirmed us for the delivered message.
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1234
commented
The ability for an agent to see when a customer has 'seen' the message. The ability for a customer to see when an agent has 'seen' their message - 'seen' could appear below their message.
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Shruti Jain
commented
There is no "seen" notification on every conversation.
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Morten Andersen
commented
This feature would be great. When is this planned for?
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Vincent
commented
This would be great
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Anonymous
commented
Just like facebok having a "read" option for tell the agent that the client have read our message
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Anonymous
commented
in facebook chats i saw there is a option called "seen" . when one chat person saw a massage then in other chat person will notice that patner had see that . can you add that option . only want to see the visitor has saw the chat . no need to saw that agent has seen to visitor .
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Anonymous
commented
it tells when users seen messages