Windows app icon blinking
Please add windows app icone blinking when a new chat or message comes. It is difficult to notice chat or message if no headphones on
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your ideas with us.
At the moment, our tawk.to Windows app does not display a blinking icon when agents receive a chat.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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PLEASE. Please do this. For our CSRs, it's very important. We already have to use several different platforms for various support sites and we need every bit of visual and audible stimuli possible to make sure they do not miss a message.