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Hi,

Thank you for choosing tawk.to and for reaching out.

When you first create a property, the default property image includes the first letter of the property name with a random background color.

To change your property image, go to Administration ➞ Overview ➞ Property Image ➞ Upload Photo

Helpful link: https://help.tawk.to/article/how-to-change-your-property-image

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

When we have more than 1 chat windows from different properties(sites) opened, it's very hard for agent to know this chat belongs to which property(site).
It would be good if we have the property name or its first alphabet in the chat window TITLE bar.

if can make the chat seperate by website, so can see more clearly.
thank you

add an option that allows people to make a custom chat bot so when support is backed up the bot can respond to keywords and try to help people with there issues. The bot would read off of things like FAQ page in the chat application where you can write articles on how to do things.

I would like it to categorize chats by the webpage they are looking at like zopim and other chats programs.