What about screen capturing the visitors screen when for example the visitor has some problems with the website, the user clicks on a button and it will take a screenshot from the current page only and send it to the agent.
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your question here. Screenshots are currently not available in our chat widget. We do, however, offer the Screensharing feature as part of our Video+ Voice + Screensharing Add-on. This Add-on can provide better support when your customer needs help in navigating your website. This is a faster and better way compared to requesting multiple screenshots from your customers. To learn more about our Video + Voice + Screensharing, visit the following links: 1.Video + Voice + Screensharing add-on https://help.tawk.to/article/video-voice-screensharing-add-on 2.Getting started with Video + Voice + Screensharing https://help.tawk.to/article/getting-started-with-video-voice-screensharing If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Jay Thomas commented
If you're using a standard keyboard, it has a 'Print screen' button, you press it to take a screenshot. You can then simply paste it (Ctrl + V) in your chat.
Another Windows shortcut is Shift + WindowsKey + S, that lets you choose how much of the screen to capture
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Open the screen that you want to capture. Depending on your phone: Press the Power and Volume down buttons at the same time. If that doesn't work, press and hold the Power button for a few seconds.
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Sharing experiences among Internet users has become a common practice, and therefore, capturing at the right moment of the screen is used quite often.
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