Make it possible to use more than one widget on the same web page.
I would like to use one widget as a contact form, the other for chat. Some people would rather send email than chat, and I would like to be able to offer both. But I'm told 2 widgets would conflict with each other. I like the look of Tawk.to and would like to have the consistency of design rather than using another service to generate the contact form.
Hi there Mary,
You are correct that 2 Widgets would conflict each other. You can setup different departments for chat and contact and they will show up in different colors so the right people can answer, based on the color of the conversation.
We will be working on routing soon which will ring the conversation only for available Agents in the specific department.
Hope this answers your request.