One click Responses but different from shortcuts
Can I have a feature of asking questions from the user on 1 click?
Example: http://www.premiumsoftwares.com is my website. Herein, when a visitor comes in and ask for a web design package, can we send them questions in between of the chat.
Visitor: I need a website for my company
Agent: What kind of website are you looking at?
Visitor: Where can I call you?
Agent: Call us one xxx-xxx-xxx-xxx
Visitor: tell me the price
Agent: What features are you looking at
Agent: Do you own a domain?
these can be a set of replies or questions that can be done on one click based on the customer query so that it can save time.
Hi there dear tawker,
When bots become smart enough, we can add them to our product to help with specific things like this. In the mean time, try to use shortcuts as best as possible.
Thank you for the idea!