Customize the widget icon
Make a chenge to let us customize our widget icon from clouds to anything we need.
I need to change it to look like a delivery guy for example.
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
At this stage, the size of the round chat widget can’t be adjusted.
However, both the height and width of the rectangular chat widget can be customized. This customization is only available for the Desktop Widget.
We also have a new feature for changing the position of your widget in mobile view.
1. Changing the appearance of the chat widget
2.Changing the widget position
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Katrina Sparks commented
Yes, i agree
Rodger - RJ liu commented
I am very sad to read this issue no one take care of, over 3 years.
So simple request, they just ignore it.
allow the user can shrink it down to 150x150
maybe it is time to uninstall this.
Provide an Option for The Chat Widget on Mobile to take only 50% to 75% of the Screen to leave a window for The website to still be showed
currently the minimal size of the widget is 280 X 330, which is too big. As a result, when visitors intend to click something on my web but can easily activate the widget instead, which is very annoying. I'd suggest the minimal widget be within 200 X 200. Thanks.
It's better if there is an option to make icon lift up from bottom or add css
The embeddable chat widget has a fixed width set on the iframe once placed on a page. This makes it usage a bit clunky on different screen sizes depending on where it's embedded.
If I turn off the 300px !important width and set it to 100% it works perfectly, but this 300px width is reset on screen resize.
please add this feature... really needed it.
Ricardo Couto commented
I think it would be easy and very useful to implement the ability to also customize the chat icon size e.g. to be different in mobile and desktop.
Please do add this feature. This is recommended to match the style of the website.
We should be able to make the Agent Bubble a larger picture so people can see who they are chatting with better. Probably a simple fix
Ron White commented
Fellas, tawk chat icon is huge, taking up lot of space on our mobile phone. We can not afford to have such a huge icon. Can you make this icon smaller, perhaps skype size?
Qussay Abdul-Wahab commented
I need to reduce the chat icon size. Apparently, a lot of of your clients are complaining about this issue. Surely Tawk can do something about this issue
Vallery De Lexy commented
yep i also think about this
Can we have option for smaller chat icon for mobile? It is blocking too much on our mobile phone real-estate.
Carl Wilkinson commented
I think it would be good if you can change the size of the bubbles.
This is a must...it is completely ruining the user experience.
Tawk should not cover the full screen on Mobile. It's wrecking the conversations because users can read anything once they Click Tawk button.
I would like to have the mobile chat act as it does on the desktop, just take up a small area of the screen, so users don't have to use the Back browser button function to return to the website. Currently it seems to take over the whole browser page, and the "End Chat" doesn't appear to do anything.
Admintawk.to (top bird!, tawk.to) commented
The colour should change on both. Maybe requires to clear cache/cookies. If problem persists, please write to email@example.com and describe the issue, thank you!
Hello i am looking to edit the chat widget, however my desktop widgets colour change when i open the chat box but my mobile version stays green. how can i change this colour?