Customize the widget icon
Make a chenge to let us customize our widget icon from clouds to anything we need.
I need to change it to look like a delivery guy for example.
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
At this stage, the size of the round chat widget can’t be adjusted.
However, both the height and width of the rectangular chat widget can be customized. This customization is only available for the Desktop Widget.
We also have a new feature for changing the position of your widget in mobile view.
1. Changing the appearance of the chat widget
2.Changing the widget position
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
i have same problem,can tawk fix it soon???
When I open the chat window on a smaller device, the full window is covered. It seems to be a new page . It covers the website.
Currently, when a visitor opens chat window on mobile devices, the chat button maximizes into chat window. in many cases, visitor just hits the back button and leaves the website.
In case, it would have opened in a new window, even if the visitor hits the back button, it comes to the website window.
Công Võ commented
The button chat size on mobile so big on some mobile devices. It look like 1/5 percent of the screen. If need, I can send you a sceenshoot via email.
Hope you fix it.
I would like the ability to have the chat pop up on the same screen for mobile devices instead of being forced to go to another view and chat which may confuse my users and make them think they are leaving the site as well as not knowing how to return.
Admintawk.to (top bird!, tawk.to) commented
Could you advise of the type of mobile, and browser version that you're using?
Also any screenshots would be greatly appreciated!
So the users can more easily select the place to get in contact.