Add Google Dialogflow integration
Google Dialogflow integration gives a chat by AI
Kuku Chipo commented
adding dialogflow as the first responder and then permitting a handover to live chat on condition user / customer is not happy with the AI responses
Martin G. Blendinger commented
Chen, Hsin Yu commented
I fully agree. and Dialogflow is the best.
+3 es muy importante que agregen esto
yes, It is really important now a days, You can included it for additional cost as a feature
You must take this tool to the next level with a bot or integration with an external service such as DialogFlow.
It's already urgent.
PS: until you could charge some cost for this additional feature...
aproyo la solicitud!
That really would be fantastic! +1000
+1 for this feature request. In fact it would be great if you can give an option where we can integrate with any chatbot platform (eg dialogflow) so that most of the user queries get answered by this bot and only when the bot fails, the request goes to the agent...
The agent should be able to able to view the conversation but can respond only when he is requested. Here is a simple implementation of the same: https://github.com/dialogflow/agent-human-handoff-nodejs