Set "sleepy time" / "do not disturb" hours for the mobile apps
Set "sleepy time" / "do not disturb" hours for the mobile apps
4
votes
Max
shared this idea
3 comments
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Greg Hewitt-Long
commented
changing the hours for the entire company is not ideal, especially if you're still handling tickets + chats while traveling and you're in a different timezone to the home office timezone.
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Mai Huong
commented
I think you can go to Administration > Scheduler > Default and set your operating hours avoiding night time so that you're not disturbed during that time. Also, users can know that you're offline so they won't expect an instant response and just leave some offline messages.
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Max
commented
Just a quick feature to keep me from being woken in the middle of the night.