Using tags to connect with zapier or email marketing
If we already have tags we can you them to connect Tawk with Zapier or an email marketing app for example Active Campaign. Each tag would generate an automation on email marketing to start a funnel. Intercom is already doing this with zapier then we can connect it with Active Campaign

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Heather Gardner commented
Having tag available in the Zapier connection would make filtering possible and allow for so many more options! Right now I do not want all chats to get sent to our CMS, thats a clutter of messages from contacts that may not even be legit! We need a way to filter them and Tags seems to be the easiest way to do that!
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Carol Lawrence commented
A useful business tool, an online email addresses locator may help you manage your contacts, appointments, and messages more efficiently - https://getprospect.com/email-finder . By lowering the quantity of paper documents that must be saved, simplifying document storage, and delivering more effective customer service, an online contact management system helps you to save time and money.
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Marcus G. commented
If you wanted to start email marketing, you can start your campaign by verifying your list with Email Verification software first. And after verifying the list, you can be fully deliverable to your list. If you don't know about email verification, here is a blog containing deep knowledge about Email Verification/Validation: https://www.accuwebhosting.com/blog/top-10-bulk-email-list-verification-validation-services-compared/
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Simon commented
Now chat contacts are isolated on this platform; this feature would be very useful in order to manage them on many systems