Mobile widget icon size and position
I would like to be able to reduce widget icon size and position in pixel. Because on mobile I feel like there is too much space between widget and the edge of the screen also the icon is a little bit too big.
Hi, Thank you for choosing tawk.to and for sharing your ideas with us. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ You can now enjoy the chat widget's new look and features on Mobile. You can now set the position of the chat widget on a mobile device. Follow these steps to change the appearance of the chat widget: 1. Click the Administration cog in the lower-left corner of your dashboard. 2. Select Chat Widget. 3. Under Widget Appearance, select Advanced. 4. Under Mobile Widget, select your preferred Mobile Widget Position. Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards At this stage, changing the size of the icon is not available. We're continuing to build out other features and have taken on your suggestions. We will post updates once the feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
I noticed that the widget on the phones it's very small and many customers dont realize that i write them because they not see the small "number 1" that appears on the widget...
I would really like to just see a notification on the mobile chat bubble to let the user know someone is online and ready to help but at the same time they can ignore it. When I start a chat and it takes up the whole window it's a bit confusing how to close it right away and isn't a great UI for my customers.
Yes this is a big issue with us also. Please allow resize of the mobile chat!
A. Goens commented
All you need is, to make the inline-style changeable for id "tawkchat-container" the "top" value maybe to "30%" instead of "none". Thats it.
A. Goens commented
When I open the chat window on a smaller (normal cellphone) device, the full window is covered. It seems to be a new page - so I`m going to push the "back" Button and leave the site.
Same page overlay is nice, but I suggest to scale the height to 80% (or adjustable) hat I can see the original Page in the background. AND a colored X to close the overlay window