Allow us to position the chat icon wherever we want
My website is gharbaithegrocery.com...
I need to position the icon a bit lower and towards the right so that i could adjust it to my website
This is Sienna from tawk.to. Thank you for reaching out.
We currently don’t have a feature for changing the margin settings of the chat widget.
The tawk.to chat widget offers six different positions from which you can choose: top and bottom corners, middle-right side and middle-left side.
We have just released a major update to our chat widget. You can now set a separate position for your chat widget on Desktop and mobile devices.
Follow these steps to change the position of the chat widget on mobile:
1. Click the Administration cog in the lower-left corner of your Dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.
Peter Valtersson commented
The ability to nudge the widget horizontally and vertically using offsets relative to the anchor points they provide would be a great feature. Right now I cannot position the widgets in any satisfactory location on mobile without it being intrusive to our app's interface or being in an just awkward position.
Don't understand why they have removed this functionality...
I'm also considering moving to a new provider. No answer from the admins here it seems for years.
The reason the find another supplier. The chatbox shouldn't limit web development. If it's not customizable you always have to take the chat into account for new designs and designing functionality. There are more similar feature request here, but I get the feeling Tawk is not willing to make this possible for there users. Looking at other suppliers, there are many affordable alternatives out there.
For mobile the position is even more limited
I'm definitely for this too
An alternative option is by having a "Text or Button" to open the chat window. Here's the guide: https://www.tawk.to/knowledgebase/advanced-features/using-a-text-link-or-button-to-open-the-chat-widget/
You can place the "text or button" anywhere on your site.
also for me!