Chatbots work best when used specifically. They're great for routine tasks and commonly asked questions. That's where they're capable and convenient, and that's where they can save you time and resource.
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At the most basic level, a chatbot is a computer program that simulates and processes human conversation (either written or spoken), allowing humans to interact with digital devices as if they were communicating with a real person.
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Hi Mansoor,

Thank you for choosing tawk.to and for sharing your suggestion here.

Currently, we don't offer an automation feature.

Automation is a feature on our product roadmap. Our engineers are working on this feature and updates will be posted once it has been implemented.

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

If you could extend the webhooks, Zapier or API send every inbound message, then we could connect it to a variety of chatbots.
- chatId
- time
- Visitor
- - Attributes (Name, Email, Phone, MemberID)
- Property
- - Attributes (Name, ID, Department)
- Details
- - Attributes (Message, MessageID, etc)

Nice