Attention Grabber - Profile photo of my face within a circle above chat box, like Facebook messenger has. Gives visitors a human experience.
I want my users to know I am actually online and that I'm not a BOT. The circle profile photo could possibly animate very slightly, like float or bounce (seriously not needed though). But there should be an option to add a very minimalistic, small arrow underneath the profile photo pointing down to the chat with a custom color of the arrow. This is such an easy fix that I'm sure hundreds of people would use.