add an Automated Chat Box feature where the user can choose from several different topics or questions and answers can be prescripted....
add an Automated Chat Box feature where the user can choose from several different topics or questions and answers can be prescripted....Then if the person needs additional information there is an option to leave a message and email and we will get back to them.....I saw this on several websites.....one of these website was: https://www.directcell.ca/
Erick Muñoz commented
you can do that with pre-chat and triggers
set up a read confirmation feature and a chat robot, and these features are free forever
A read receipt is an indicator that everyone can see when a message has been sent, delivered or seen
And a chat robot is a function that a chat robot chats with visitors and when a visitor asks to chat with agents the robot will redirect him to live chat with people if there is no agent online then for the robot to eject a message that they are currently offline or busy
chatbot func is a must for any chat app today.
check this out https://collect.chat
they provide very good chatbot func.
just use the same workflow and add it to your app.
Martin G. Blendinger commented
it need integration with DialogFlow
When we have the chat offline allow the client to have a small list of the top questions asked, something like this http://prntscr.com/oyu9cl
Sue Oliver commented
Delight customers with chatbots that speak their language.
Increase the quantity and quality of leads. Enhance information about your prospects, so that you can re-target and nurture leads.Turn Visitors Into Customers
Use a Chatbot to Automatically Engage With Your Visitors 24/7
Chatbots Outperform Contact Forms
Admintawk.to (top bird!, tawk.to) commented
Sorry, at the moment there is no estimate on this
Craig P. commented
What's the status of this?
Any progress here?
It would be better if you just add integration feature instead of building the complete bot capability here. Have posted it in more details in this thread:
it will be a great funcionality
Is there any update on this project? I'd love to purchase this as an addon!
As the fisrt step the simplest and fastets way is make a table: key word inside a user question => auto answer. Extend your triggers please.
Paul Nel commented
Please have a very friendly AI BOT builder interface like chatfuel.com
Alessandro Depase commented
Thomas Müller commented
This is great news.
Thomas Müller commented
We would like to use Tawk.to also to create chat bots to answer FAQ but also integrate with back end systems to check i.e. availabilty, rates and such.