Be able to change icons on Helpdesk
Have the ability to change the icon or color for the Helpdesk categories.

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Admintawk.to (top bird!, tawk.to) commented
Hi,
Thank you for choosing tawk.to and for reaching out.
If you are referring to the agent's AVATAR, we currently don't have an option to change its color and icon. Alternatively, you can personalize your agent's profile by uploading your own image/avatar.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
If you have additional questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I'd be happy to help!