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How to get the Tickets and Chat conversation from TAWK to our own application?

We have a Custom Built CRM application and we need to fetch the Tickets and Chat conversation from tawk,
I could see the Javascript API is pretty basic.
How to achieve this? Using Zapier ?

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Admintawk.to (top bird!, tawk.to) commented  ·   ·  Flag as inappropriate

    Hi!

    This is Sienna from tawk.to reaching out.

    At the moment we haven't released any integrations with our ticketing system yet. If you would like to use your CRM instead, you can integrate the contact/ticket form in a custom tab. Then all submitted tickets would show up on your CRM.

    For more information about creating Tabs: https://help.tawk.to/article/creating-and-managing-tabs

    I also need to get more information from you to better assist you.

    1.What is your website URL or your property ID?

    2.What CRM you are trying to integrate with tawk.to?

    3.What is the scope of their desired integration?

    Please reach me here on chat: tawk.to/siennarubio or; via email sienna.rubio@tawk.to so I can assist you further.

    Thank you and talk to you soon!

    (Edited by admin)

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