I would like the ability to approve agents to chat AFTER they have completed a profile
The ability to ensure our agents are prepared for offering help to our clients
1
vote
Anonymous
shared this idea
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Admintawk.to
(top bird!, tawk.to)
commented
Hi,
At the moment, all agents can view and answer chats without restrictions or approval from an admin.
We have taken note of your suggestion and will post updates once the feature has been approved and implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I'd be happy to help!