Unable to disable chat transcripts to be sent via email
Setting is "Nobody" for "Send all chat transcripts to" option but I still continue to receive chat transcripts. How to disable this? I do not want to receive every chat transcript via email.
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vote
Chris
shared this idea
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Admintawk.to
(top bird!, tawk.to)
commented
Hi Chris,
This is Sienna from tawk.to. Thank you for reaching out.
I'd like to clarify if the email you're receiving is a chat transcript from a missed chat or a full transcript of a previous chat?
Please provide screenshots of the email you're receiving. You can reach me at sienna.rubio@tawk.to.
Thank you again for your support and hope to hear from you soon.