sms interface
I was looking for something like tawk but that I could set up a phone number to text the incoming comment/question and then the recipient could just text in reply. That way I could manually change the number for whoever is on call (or better yet, maybe the software would let me set a schedule for who is on call).

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Admintawk.to (top bird!, tawk.to) commented
Hi,
Thank you for choosing tawk.to and for sharing your suggestions.
Phone SMS and a voice dial feature is already in our roadmap.
We will post updates once the feature is ready for release.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar - https://calendly.com/siennarubio/30min; I'd be happy to help!
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Anonymous commented
I was looking for something like tawk but that I could set up a phone number to text the incoming comment/question and then the recipient could just text in reply. That way I could manually change the number for whoever is on call (or better yet, maybe the software would let me set a schedule for who is on call).