Does tawk support backend integrations where we use a different chat widget?
Looking for something like a websocket or long-polling API so we can use our chat widget as the UI that customers see, but integrate with tawk so if the bot cant help the customer, we escalate to a human agent
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Arnesh Batlaw
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Admintawk.to
(top bird!, tawk.to)
commented
Hi Arnesh,
Hi,
Thank you for choosing tawk.to and for sharing your question here.
The tawk.to JavaScript API is available here: https://www.tawk.to/javascript-api/
If you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar - https://calendly.com/siennarubio/30min; I'd be happy to help!