Does tawk support backend integrations where we use a different chat widget?
Looking for something like a websocket or long-polling API so we can use our chat widget as the UI that customers see, but integrate with tawk so if the bot cant help the customer, we escalate to a human agent
Admintawk.to (top bird!, tawk.to) commented
Thank you for choosing tawk.to and for sharing your question here.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar - https://calendly.com/siennarubio/30min; I'd be happy to help!