Option to make the Knowledge Base private
The only reason that's keeping us from using this platform is that the Knowledge Base is open access.
My suggestion is a privacy option, where "Anyone with Link can Access" or a user login.
Admintawk.to (top bird!, tawk.to) commented
Thank you for choosing tawk.to and for sharing your challenge here.
We're continuing to build out our knowledge base product and have taken on your suggestions.
We will post updates once the feature has been implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar - https://calendly.com/siennarubio/30min; I'd be happy to help!