Knowledge Base - backup feature
Currently Tawk's KB is not supported with an option to backup all articles & categories. Considering if a user want to migrate the KB to other platform which has more features, then it might be good to have an option to backup all KB data to be migrated.
Admintawk.to (top bird!, tawk.to) commented
Thank you for choosing tawk.to and for sharing your suggestions.
At this stage, we don't have an archive or a back-up feature for our KB articles.
We're continuing to build out our Knowledge Base product and have forwarded your request to the Knowledge Base team.
We will post updates once the feature has been approved and implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!