Allow the phone app to stay signed in
The phone app session times out every day. As I am a small business with only me monitoring, I need the phone app to stay signed in. It makes it even more painful signing in on the phone app every day as I have a strong password.
Please add a setting to allow the phone app to stay signed in.
Anonymous
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
This is Sienna from tawk.to. Thank you for reaching out.
As long as you didn’t LOG OUT from the app, you should still be able to answer chats, receive notifications and open the app without logging back in.
I have tested it on my end, and the mobile app didn’t require me to type my username and password.
I hope this addresses the issue.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!
2 comments
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BUD
commented
Our app is randomly signing out, and shows a yellow bar that says "connecting" each time we click to open it, and then shows a green bar that says "connected". And, once we reconnect, and then leave the app, then later again, the app completely signs out, and we have to renter our login details. This process keeps repeating itself throughout the day. We have cleared the cache multiple times, and uninstalled the app several times, but to no avail.
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Admintawk.to
(top bird!, tawk.to)
commented
Hi,
This is Sienna from tawk.to. Thank you for reaching out.
As long as you didn't LOG OUT from the app, you should still be able to answer chats, receive notifications and open the app without logging back in.
I have tested it on my end, and the mobile app didn't require me to type my username and password.
I hope this addresses the issue.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar - https://calendly.com/siennarubio/30min; I'd be happy to help!