Knowledge base / Add images to categories
Hi, I really would like to have the option to add my own images to the categories in your great Knowledge base. It would make a big difference and a "personalization" of the tool.
Icons are great but sometimes feels a bit "boring" if you understand what I mean. And Icons don't communicate in the same way as images.
I've looked on several tools like yours (knowledge base) and no one has the feature.
For example, www.kundo.se - a Swedish look-a like - has the same system with icons. And there I have to pay like 200 GBP to use the tool.
I would like to send you a PSD file on this, but it's not possible to add an image here.
Maybe you can get back to me by email?
all the best
+46 70 225 57 28
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your ideas with us.
At the moment, you can’t modify or add images to the Category section of the Knowledge Base.
We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
You can now enjoy the chat widget’s new look and features. This includes adding your Knowledge Base as a search option on your chat widget.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
We’ve acknowledged your request and have forwarded it to the Knowledge Base team. They will work with this suggestion and will add the feature in due course.