Add knowledge base functionality to API
This way we can integrate the Tawk package into our software even more seamlessly.
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update will answer your concern about allowing your users to open the Knowledge Base categories and articles within the chat widget.
The “Widget Card” feature will let you add a search bar, highlight an article or show an article list.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!