the chat widget not showing on firefox for desktop
sometimes it loads but it looks like a blank card the pre chat form does not appears it only happens on firefox for desktop on all plataforms, Windows , MacOs, and Linux.
To All Our Valued Users,
As per our last conversation over email, our developers have found out that your code is affecting the dynamic imports.
You have also agreed that the issue was due to the PayPal payment method in your website that was causing the conflict.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Theo Gump commented
better use comm100.com is also free and has chatbots, knowledge base, and most important it works on all browsers and devices unlike taw.to
And since it is a free chat service I don’t expect them to fix the issue so do what I did just switch to comm100 is free and customer service is better
I’m having the same issue twak.to widget won’t work on Firefox on ecwid store