Add a tool to paste and retain formatting from Word (or other external word processing or text editing applications)
Add a button to the Knowledge Base toolbar to paste clipboard contents from a word processor or text editing application such as Word that will retain that applications' formatting.
Thank you for choosing tawk.to and for reaching out.
The default format and font of our Knowledge Base is Lato, sans-serif. We currently don’t have other fonts that can retain the formatting of Microsoft Word.
We have taken note of your suggestion and will post updates once the feature has been approved and implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!