Custom logo format for knowledge base
Currently, it is only possible to upload an individual logo in square format for the knowledge base (e.g. 200 x 200px). However, lots of logos have individual formats, e.g. rectangle instead of square.
It should be possible to upload any kind of ratio/format.
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your challenge here.
At this stage, our logo for the Knowledge Base is set in a square format.
Other ratios and formats are currently not available.
We’re continuing to build out our knowledge base product and have taken on your suggestions.
We will post updates once the feature has been implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!