it will be great to add a recording voice message
Thank you for choosing tawk.to and for taking the time to share your ideas here.
At this stage, we don’t have a direct option for sending a recorded voice message.
As an alternative, you can record an audio file and send it as an attachment to your customer.
We have taken note of your suggestion and will post updates once the feature has been approved and implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!