Set username and password for knowledge base
It would be better if we can set a username and password to Access Knowledge Base.
June Villanueva
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
Hi, Thank you for choosing tawk.to and for reaching out. As of the moment, our Knowledge Base does not require log-in credentials. Both agents and admins for a property can access the Knowledge Base without restrictions. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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Marcel E.
commented
Hi, when this Function is online? We want use the Helpdesk only for our Support Clients. A simple password request would suffice.