Allow widget to specify which types of file can be sent in live chat
I would like if the widget can specify which type of file the customer can send in live chat. Like i want to disable video uploads in the widget but allow customer to upload and send a picture
Thank you for choosing tawk.to and for taking the time to share your ideas here.
At this stage, we do not limit the file types uploaded in the chat widget.
The widget allows the following files to be uploaded in the chat: JPG, PNG, JPEG, PDF, .docx
There is a maximum file size of 50 MB.
Learn more about file types and sizes at tawk.to here: https://help.tawk.to/article/what-file-types-and-sizes-are-supported
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Let me know if you have any questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!