Something like account switcher
I think twak to developers should work on this.
I want to switch between multiple users at a same time ( no need to logout ) and reply by different users in the app and website also. Please add this feature as soon as possible. It's a suggestion.
Luveedu International Pvt Ltd
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
Hi
Thank you for choosing tawk.to and for sharing your ideas with us.
You may create multiple aliases so you may answer with any name you like. With aliases, you can create a new identity the customer sees when you respond to chats.
Follow these steps to make changes to an existing alias or create a whole new one::
1. Log in to Your Dashboard.
2. Click the Profile icon in the upper rightt of the Dashboard and select Edit Profile.
3. Go to Aliases.
4. You can edit an existing Alias by clicking on it in the list of existing Aliases or you can create a new Alias by clicking the green “Add Alias” button in the top right corner.
https://help.tawk.to/article/creating-and-managing-aliases
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I'd be happy to help!