An option to allow switching add-on subscriptions to a different add-on
Hello: I want to activate the brand removal function, but I activated a video + voice + sharing function, can you help me switch to the function I want?
fu ke
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
Hi,
This is Elle from tawk.to. Thank you for reaching out.
Yes, we can cancel your Video + Voice + Screensharing function and activate the rebranding add-on.
Please contact our billing department to cancel your current subscription and activate the rebranding add-on.
You can reach out to the billing department by making a request through the chat, by emailing support@tawk.to, or by scheduling a call with our support team.
Here is a link to our calendar: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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fu ke
commented
Please help me to switch a function after seeing the email, thank you