Hi,

This is Elle from tawk.to. Thank you for reaching out.

Yes, that is possible! We currently have Webhook functions for Chat Start, Chat End and New Ticket events.

You can also see our integrations on Zapier and Make.

For more in-depth information on how our webhooks work, visit our developer portal at developer.tawk.to/webhooks/ or https://docs.tawk.help/article/creating-and-managing-webhooks

To learn about our Zapier integrations, visit https://developer.tawk.to/zapier/

To learn about our Make integrations, visit our Help Center: https://docs.tawk.help/article/make

Feel free to schedule an analysis call with us to get recommendations that are unique to your business goals and needs.

https://calendly.com/managed-chat-service/business

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

You can also email our support line at support@tawk.to