Ability to edit messages after sent
Both visitors and agents can edit messages after sent.
This feature could really help to modify some vocabulary errors after sent.
morgen anno
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
HI Morgen,
Thank you for choosing tawk.to and for sharing your suggestions.
We currently don't have an option to edit spelling or phrases after it sent. We suggest for you to use shortcuts.
Shortcuts save you time and keep your team’s responses accurate and consistent. They also ensure that your spelling and grammar are correct. https://help.tawk.to/article/creating-and-managing-shortcuts
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line at support@tawk.to. Our live agents are always available to assist you.
Alternatively, you can reach me here at elle@tawk.to or just want to talk to someone at tawk.to, here is a link to our calendar: https://calendly.com/tawk-to-support/tawk-to-customer-support