More Detailed Alias when in chat box
If I create 2 alias
- Phoon Bucgene (Title: Lead Designer)
- Phoon Bucgene (Title: Customer Support)
When accepting incoming chat, to choose which alias, both is showing "Phoon Bucgene"
It would be nice if you can include the title at the back of the name, eg: "Phoon Bucgene - Lead Designer" or, give a name for the alias, like "Company A alias", "Company B alias".
This is a great idea, we will add it to our task list and get it done.
Looks like this was going to be done six years ago... any plans?
Internal alias, when one name has more than one job title. thats nice
Mauricio Rivera commented
I need that too