Offer more themes for the chat window
The current embed widget doesn't work well for all website themes. It would be great if you offered several different styles of embed widgets or allowed full CSS customization.
Hi dear tawkers,
It’s been a while since this has been visited but we have made several improvements to the widget styling but we know that you want A LOT more.
No worries, this is still in the plans, we just need to develop a few other important features before we start tackling this.
Will keep you updated!
Khôi Nguyễn commented
"your name", "your email", "your message" in the offline pre-chat form need to be more customizable. I need to change "your email" to "your phone number" or even to my native vietnamese language "số điện thoại".
Scott Hill commented
I would like to suggest that when customizing the chat colors that for each availability we can have it as a different color...For example if I am online then I want my chat icon to be green..when offline then I want it to be red and if stepped away to have it colored yellow...I think this would be nice and better for possible customers on the site to tell the difference with a glance and decide to proceed with a chat or leave offline message
Can you add the ability to get differents colors depending on the status please?
Something that look like:
When we're online:
Background: Color A
Text: Color 1
When we're away:
Background: Color B
Text: Color 2
When we're offline:
Background: Color C
Text: Color 3
Thanks in advance :)
I'd love this perticularly for the mobile widget, since I'd love it to be a bit less wide (since it's interfering with another item on my website when in mobile mode). Thanks!
Clayton Decker commented
During a chat, the top header bar of the box shows the agent's name. This could be somewhat confusing to the user, and I think it would be great if we could customize that.
yeah, because the text size looks to big in my website atleast.
Either ability to format the chat widget a little more in the control panel or the ability to override the css with our own css settings.
Totaly agree, want this too :)
Not just header, bubble background and text colors, modifying widget background color and text color will be great to match with dark background websites. light letters with dark background.
Add a color picker to change the border color of the chat widget.
Fon face, font size...
It would be nice to have some more flexibility there.
Each website is designed differently which means that positioning the chat widget is important as we don't want it to overlap for example a "footer menu"
For example halfway left/right etc.
4S Fitness commented
Currently new dashboard doesn't allow you to manually adjust the color of the widget and bubble. Using color picker it's not possible for you to accurately select the color. So the manual input should be allowed.
RAM SACHDEV commented
Hi i would love to place my chat icon anywhere on the page rather than bottom right and left, and changecolour and size of icon. I would like it to have the ability to sit hotizontally against thee screen, and slide out when click on. Look at dune.com and look at their help icon and see how it works. Slideouts beautifully, eleganlty, and mixes other
it then combines with zendesk to offer LIVE CHAT and SUBMIT SUPPORT REQUEST which is perfect for what we need andmost online stores need. customers want quick simplicity.
Talkto has all the funtionality that it does not have to combine zendesk, but use its own Live Chat pop out window if clicked, and I saw an intro Ithink your prgram where you can search for answers by typing in questions. Sure its in your program, and this FAQ could be filled in by the user, and add so much more to just live chat!! Plus it could do more than zendesk!!! I hAS A LOT OF FUNCTIONALITY NOT USED TO THE FULL!!!! AND WOULD BE SIMPLE TO IMPLIMENT.... THE faQS WOULD REALLY IMPRESS CUSTOMERS AND TAKE PRESSURE OFF PHONE STAFF AND SEVICE AGENT ANSWERING EMAILS..... PLEASE TAKE A LOOK AND TRY AND MEULATE THIS AWESOME FUNTION PLEASE!!! THX RAM
Totally agree. This could be a go or no go for my clients probably wanting the tab on top..
- The ability to easy in the settings positioning the x and y - not just bottom-left or bottom-right.
- Be able to place the tab on the right or left-side of the window.
- Possibility to upload a "online" or "offline" customized image would be great.
- Able to design more. Fonts, and all colors to start with.
You should add a font-family option to widget customization. Either integrating with google fonts or just allowing custom css that you can enter.
Admintawk.to (top bird!, tawk.to) commented
you can change the site from within the "theme" settings in the dashboard.
Can it be made smaller also, it covers a lot of site. Any inline css to do that ?
Admintawk.to (top bird!, tawk.to) commented
This could be achieved by some inline css..
Just add this directly AFTER the chat widget code to make to go to the right:
or to the left edge :
Modify the 0px to move it from the left or right, respectively.
Kevin Kingfisher commented