To export all your user data and chat history into csv files
Would be really useful to have all your data exported on csv or spreadsheet files, for instance your user data information name, email because you can contact them later with email marketing campaigns. And your history to check usual behaviors on your customers
Joan Manuel
shared this idea
To All Our Valued Users,,
Thank you for choosing tawk.to and for sharing your suggestion here.
.json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.
Alternatively, you can use this tool for file conversion:
https://www.convertcsv.com/json-to-csv.htm
Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts
Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history
Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!
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Mary Plunkett
commented
This article explains how to get a CSV export through Analytics 2.0. Newer versions of analytics don't include the CSV export option any longer. We recommend you to use our APIs instead, as you will be able to extract more information via that route, such as message content and activity logs.
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Andrew
commented
Go to File > Save As. The Save As dialog box appears. In the Save as type box, choose the text file format for the worksheet. For example, click Text (Tab delimited) or CSV (Comma delimited).
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Camilla Bontogon
commented
Hi all! I offer this service on Fiverr: https://www.fiverr.com/s2/3fbec8c6da
I can bulk convert all your json files to excel or csv format. You can dictate the column headers and if you want any formatting done on the data.
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Admintawk.to
(top bird!, tawk.to)
commented
To all our Valued Users,
Thank you for choosing tawk.to and for sharing your question here.
.json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.
Alternatively, you can use this tool for file conversion:
https://www.convertcsv.com/json-to-csv.htmLearn more about exporting contacts: https://help.tawk.to/article/exporting-contacts
Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-historyShould you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I'd be happy to help!
(Edited by admin) -
Abhishek
commented
we are using tawk at https://www.puucho.com/
I want to export the user phone numbers that they have posted on our chat box in csv so that we can contact them if we have missed the chat. Is that possible -
orhan
commented
any updates?
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Kent
commented
If want to convert multiple json file try this link http://1link2u.com/converter.php ...i just try click link below that recommend by the user..it works..actually i used other website but need 1 by 1 it waste my time..luckily i try that link..actually i think that link is virus but it not. You can try it.
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Paula Steele
commented
This was started a year ago. Any updates?
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Kent
commented
Yeahh..finally..thanks god you save me
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Anonymous
commented
http://1link2u.com/converter.php <---- support multiple upload?
