To export all your user data and chat history into csv files
Would be really useful to have all your data exported on csv or spreadsheet files, for instance your user data information name, email because you can contact them later with email marketing campaigns. And your history to check usual behaviors on your customers
Joan Manuel
shared this idea
120 comments
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Free Code Zilla
commented
I need to be able to export the data of the users that I have as clients to be able to take better control of all people who visit and interact with my page https://freecodezilla.com/
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Ayush Gangrade
commented
It would be an extremely useful feature.
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Bhavesh Patel
commented
Yes, we also required this feature
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Muhammad Bin Inam
commented
In dashboard, must be an option to download all messages like Addon or extension.
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Anonymous
commented
Now it can only export 20 messages at one time.
if you want to export more, you need to roll down the messaging page.
but the page always frozen... so now it impossible to export all messages.
please add the new feature. :) -
pulkit
commented
please give option to export all chats in one click in csv file so that we can easily followup our customers.
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Anonymous
commented
I would also like a way to export the website visitor information (not just chats) including the date/time and location and any notes I have added. Is there any way to do this???
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Anonymous
commented
Collect the pre chat form emails and add them to a list. Then we need an ability to export the collected lists via csv or txt files so that we can add them to our mailing lists. Offcourse if anyone wants a GDPR complaint checkbox in the pre form then that's a bonus feature that can be added.
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Ganesh
commented
if we have created one specific form in our chat box to get the basic details from our customers like name, email id & contact no. then tawk to should provide option to download that dump in any format (Like excel, word)
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Anonymous
commented
Would be really useful to have all your data exported on csv or spreadsheet files, for instance your user data information name, email because you can contact them later with email marketing campaigns. And your history to check usual behaviors on your customers
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Murat
commented
Option to export the chats in excel format, fields like name, contact no, email ID, Message and Time
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Rffaele
commented
Contacts and chats you can download with CSV or Excel files. This would allow us to manage the various contacts in addition to archiving chats on our CRM, in a single file.
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Anonymous
commented
yes i want it too
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Anonymous
commented
Yes this option should be there that we can download out visitors logged details
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Charanjeet
commented
Ability to download contacts who have we have connected with
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Anonymous
commented
I solved this with a primitive way. First of all i'm using email request for begining chat. I scroll all the chats to the bottom. And select all and copy it, and get emails from all this strings with a php code like find all @ symbols and select starting from space to the .com
Sorry for suck english :)
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Anonymous
commented
When do respond
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Anonymous
commented
Option to export the chats in excel format, fields like name, contact no, email ID, Message and Time
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felix
commented
any update on this feature
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Anonymous
commented
It would be great if we can download the customer data and chat history in excel.