To export all your user data and chat history into csv files
Would be really useful to have all your data exported on csv or spreadsheet files, for instance your user data information name, email because you can contact them later with email marketing campaigns. And your history to check usual behaviors on your customers
Joan Manuel
shared this idea
To All Our Valued Users,,
Thank you for choosing tawk.to and for sharing your suggestion here.
.json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.
Alternatively, you can use this tool for file conversion:
https://www.convertcsv.com/json-to-csv.htm
Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts
Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history
Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!
131 comments
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Camilla Bontogon
commented
Hi all! I offer this service on Fiverr: https://www.fiverr.com/s2/3fbec8c6da
I can bulk convert all your json files to excel or csv format. You can dictate the column headers and if you want any formatting done on the data.
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Admintawk.to
(top bird!, tawk.to)
commented
To all our Valued Users,
Thank you for choosing tawk.to and for sharing your question here.
.json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.
Alternatively, you can use this tool for file conversion:
https://www.convertcsv.com/json-to-csv.htmLearn more about exporting contacts: https://help.tawk.to/article/exporting-contacts
Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-historyShould you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I'd be happy to help!
(Edited by admin) -
Abhishek
commented
we are using tawk at https://www.puucho.com/
I want to export the user phone numbers that they have posted on our chat box in csv so that we can contact them if we have missed the chat. Is that possible -
orhan
commented
any updates?
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Kent
commented
If want to convert multiple json file try this link http://1link2u.com/converter.php ...i just try click link below that recommend by the user..it works..actually i used other website but need 1 by 1 it waste my time..luckily i try that link..actually i think that link is virus but it not. You can try it.
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Paula Steele
commented
This was started a year ago. Any updates?
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Kent
commented
Yeahh..finally..thanks god you save me
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Anonymous
commented
http://1link2u.com/converter.php <---- support multiple upload?
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Anonymous
commented
It really works..thanks....actually this website http://1link2u.com/converter.php
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Anonymous
commented
try this link to convert http://1link2u.com/
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Faraz Khan
commented
its 5+ years, any outcome of this request? please let us know.
Thanks
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Free Code Zilla
commented
I need to be able to export the data of the users that I have as clients to be able to take better control of all people who visit and interact with my page https://freecodezilla.com/
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Ayush Gangrade
commented
It would be an extremely useful feature.
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Bhavesh Patel
commented
Yes, we also required this feature
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Muhammad Bin Inam
commented
In dashboard, must be an option to download all messages like Addon or extension.
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Anonymous
commented
Now it can only export 20 messages at one time.
if you want to export more, you need to roll down the messaging page.
but the page always frozen... so now it impossible to export all messages.
please add the new feature. :) -
pulkit
commented
please give option to export all chats in one click in csv file so that we can easily followup our customers.
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Anonymous
commented
I would also like a way to export the website visitor information (not just chats) including the date/time and location and any notes I have added. Is there any way to do this???
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Anonymous
commented
Collect the pre chat form emails and add them to a list. Then we need an ability to export the collected lists via csv or txt files so that we can add them to our mailing lists. Offcourse if anyone wants a GDPR complaint checkbox in the pre form then that's a bonus feature that can be added.
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Ganesh
commented
if we have created one specific form in our chat box to get the basic details from our customers like name, email id & contact no. then tawk to should provide option to download that dump in any format (Like excel, word)