To export all your user data and chat history into csv files
Would be really useful to have all your data exported on csv or spreadsheet files, for instance your user data information name, email because you can contact them later with email marketing campaigns. And your history to check usual behaviors on your customers

To All Our Valued Users,, Thank you for choosing tawk.to and for sharing your suggestion here. .json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon. Alternatively, you can use this tool for file conversion: https://www.convertcsv.com/json-to-csv.htm Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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However, if you are running a website or application that collects user data, it may be useful to export that data into a CSV or spreadsheet format for analysis and future marketing campaigns. Just be sure to follow best practices for data privacy and obtain proper consent from users before using their information for marketing purposes. CC: https://kanalkapp24.de/rohrreinigung-kaiserslautern/
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Corley commented
To export your all your conversations to a CSV file for further analysis, do the following:
Go to Analytics.
Click on Export in the top right corner.
Verify the email address the export should be sent to .https://www.benefitscal.biz/
Select a period for the conversation data. ...
Go and grab a cup of coffee while the export is being generated. -
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Follow this steps
Go to Analytics.
Click on Export in the top right corner.
Verify the email address the export should be sent to.
Select a period for the conversation data. ...
Go and grab a cup of coffee while the export is being generated. -
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Mary Plunkett commented
This article explains how to get a CSV export through Analytics 2.0. Newer versions of analytics don't include the CSV export option any longer. We recommend you to use our APIs instead, as you will be able to extract more information via that route, such as message content and activity logs.
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Go to File > Save As. The Save As dialog box appears. In the Save as type box, choose the text file format for the worksheet. For example, click Text (Tab delimited) or CSV (Comma delimited).
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