Google translate option
Please provide a google translation option to directly translate the user language into english if the customer default language is not english and vice versa
So if the customer is from Germany and if he is typing in German then our system should translate into english for the agent and when agent type anything , System should translate it to German for the customer.
Above feature is already available with many other chat providers. Please build this as this is very important feature.
To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
Automated translation is currently on the development roadmap.
Our engineers are working towards this enhanced feature and updates will be posted once the feature has been approved and implemented.
In the meantime, we welcome your assistance in helping us translate tawk.to by visiting the following links:
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
NEHA SINGH commented
IN TAWK TO CHAT I NEED TRANSLATION OPTION ON ONLINE CHAT. PLEASE HELP
Bing translate is better for french
Mohamad nazeemuddin commented
Sir i know best futures for Google translator if you give an opportunity to me i reveal it my Gmail email@example.com +918639106178 India
In livezilla has been this solved thru google's api translator. I received every month invoice from google for translated word. Translation from google is very cheap.
Anatoly Bubenkov commented
It would be great if you can implement a language selector in the visitor's widget :-)
have the chat widget in multiple languages - depending on the visitor's language preferences
Our web app let user switch language (english / french), and translation occurs immediately. We'd love to see a way to change the widgets language (maybe through API).
Of course we can put multiple widgets and only show the "good" one but this feels a bit hacky...
We will be able tp geolocaize the person who contact us with their agreement.
Hello, I think, it should be possible to make appear the language of the widget content in the language that the visitor openes our website. I mean if a french-speaking person opens the chat, it will appear "bonjour", an italian-speaking person will see "buongiorno", etc.
Automatic text Translater feature
Brad Konia commented
I'd like to see this feature as well, for both chats and tickets.
My site has 5 kinds of language, I want to according to the customer's browser agent or cookie judge the customer's local language then chat window displays the local language. I know tawk has support for multiple languages, so this job is very simple, just judge then display the corresponding language.
Claudio Fernandes commented
Live chat translation please. This will be a game changer. Start with Portugues to English and vice versa. Then expand to other languages.
Rahul Khedekar commented
If relative position is shown in Google translate (how many people have already reached 100 club etc.) then it will encourage translators to go for more.
Suggestion: include LOCALIZATION in conversations report! thanks a lot!
Alexson Viana commented
Is it possible translate the chat real time like google hangout ?
I have english agent and japanes customer, how to translate in real time?
i suggest you to put a translation feature like in zopim chat, cause for ppl like me who work with strangers will be a great feature.
Thanks for your support!
PLEASE PLEASE PLEASE implement this feature. It's a pain to use tawk and copy paste to google translate back and forth on a daily basis. its painful. Considering moving to another chat app with this feature.