Enable queue
Hello,
A queue could be nice, because if you have many people on the livechat, and only are one agent online, then a queue could be good to have. For exempel, when 6 users write to me, at the same time, I can't answer them all at the time. So a queue system could be very good! Exempel: You are number 6 in the queue. Or your own custom message.
To All Our Valued Users, We thank you and appreciate the patience and continued support over the years. As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don't always go to plan, and other product launches need to be prioritized for the sake of progress. Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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Martin James commented
We want to enable tawt.to on our casino bonus review site https://newcasinobonuses.uk the site is WP so do we just add the plugin and enable it, or do we need to configure it first?, thanks
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Apk Hobby commented
Hello,
Having a queue may be beneficial if there are numerous users on the live chat but only one agent is available. For instance, I can't respond to everyone who writes to me at once when six people do so at once. So a queueing mechanism may be really beneficial! You are sixth in line, for example. or your personal message. -
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Anu Shreejit commented
Hello,
Having a queue may be beneficial if there are numerous users on the live chat but only one agent is available. For instance, I can't respond to everyone who writes to me at once when six people do so at once. So a queueing mechanism may be really beneficial! You are sixth in line, for example. or your personal message.Thanks!
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Once a queue is created with CREATE_QUEUE , it can be enabled by calling START_QUEUE . By default, the queue is created with both enqueue and dequeue disabled. To view retained messages, you can either dequeue by message ID or use SQL
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Admintawk.to
(top bird!, tawk.to)
commented
To all our Valued Users,
We thank you and appreciate the patience and continued support over the years.
As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don't always go to plan, and other product launches need to be prioritized for the sake of progress.
Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented.
(Edited by admin) -
Jackie Ottosen commented
Hi tawk.to or Sienna,
Back in 2016 april 15th you guys said "This queue feature now being developed, and will roll out shortly." So alright, I'm quite expecting that this time you say this, you mean it.... -
Admintawk.to
(top bird!, tawk.to)
commented
To all our Valued Users,
Thank you for choosing tawk.to and for taking the time to share your feedback and suggestions.
Enabling queue is currently under works. Our engineers are continuously working to provide an excellent product for all our users and businesses.
We assure you that this feature is planned and we will update you as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
(Edited by admin)