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Enable queue

Hello,
A queue could be nice, because if you have many people on the livechat, and only are one agent online, then a queue could be good to have. For exempel, when 6 users write to me, at the same time, I can't answer them all at the time. So a queue system could be very good! Exempel: You are number 6 in the queue. Or your own custom message.

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Jackie Ottosen shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
planned  ·  Admintawk.to (top bird!, tawk.to) responded  · 

To All Our Valued Users,

We thank you and appreciate the patience and continued support over the years.

As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don’t always go to plan, and other product launches need to be prioritized for the sake of progress.

Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented.

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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