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To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Chat Bot

    Add the Chat Bot feature

    95 votes
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    3 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Activate McAfee

    Activate McAfee Antivirus Product. We all know that recent times are completely digital and we are completely surrounded by the internet, but we don’t know how dangerous it is to be surrounded by the internet.
    http://mcafee-mcafee.us/

    4 votes
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    60 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. It will be great if we can see which state the customer from especially customers in United States.

    It is great to see the flags and then also see where the people are coming from, but seeing the city is a bit of a pain if there is no State. I have to keep searching the city on google to find the state.

    It would be awesome to have both, but STATE is the most important.

    21 votes
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    5 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Change font in Right to Left for middle east languages like Persian and Arabic فونت فارسی العربية

    Hi everyone, Please Please Please VOTE UP

    The really bad font in Persian or Arabic and all middle east countries
    writing Language.
    The default font is very hard to read and very annoying to the eye.
    Please change the BAD default fonts "Helvetica" or "Arial" to the GOOD fonts like "Google Almarai" or "Windows Segoe UI Regular" or "Tahoma Regular (size up to 12 or less)" or "Google Noto Kufi Arabic Regular" for the default font, important for the widget font.

    173 votes
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    8 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. FAQ's for when offline

    Create option to add 1-4 FAQ's which people see and can click on to get an immediate answer when chat is offline.

    45 votes
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    2 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. New Knowledge Base (Private)

    Can you please make the Knowledge Base Private, available only to customers within your system?

    This is important for enterprise applications that do not want all of their IP exposed to the public.

    10 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. What causes Roku Error Code 003?

    Solution 1: Checking Roku server status
    Solution 2: Changing Network Security Protocol
    Solution 3: Using Ethernet capability
    You will be needed a LAN wire to connect Roku with your router. Usually, each router contains a LAN wire in its packaging. Just plug the wires in ports in both of them and check if the error message is resolved.

    Source URL: https://www.rokuerrorcode009.com/roku-error-code-003/

    7 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to see which operators are logged on -

    it would assist with monitoring to ensure that all of our live chat clients are being covered and that we have operators covering all shifts

    128 votes
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    10 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to turn off dynamic title

    On new message, the tab title will now change to "NUM new message". It would be nice to have an option to disable it.

    183 votes
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    26 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. 10 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Webhook: Transcript of chat

    I see from a recent post that webhooks are now available within the dashboard - this is fantastic.

    Is it possible to post the transcript of the chat to the webhook once the chat has finished?

    Thanks

    106 votes
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    11 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. attention grabber visible in offline mode

    i need the attention grabber to be visible when the chat is offline with a message like "we're not available right now, leave us a message". please consider the improvement, thanks

    4 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. HOW TO FIX ERROR CODE 005 ON ROKU?

    First, reset your Roku device to its factory defaults to resolve this issue.
    The next step is to connect the Roku device to Wi-Fi via wired or wireless network.
    Perform the activation process in the next step.
    Wait till the software update process completes.
    Once it is complete, remove the Ethernet cable and associate it with your Wi-Fi.
    The device will activate successfully.
    Unplug the router and Roku device from the power supply.
    Wait patiently for a few minutes and then connect it to the power source again.
    Attach any other device to the wireless network to check if the…

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. How do I fix error code 009 on Roku?

    The Roku error code 009 means your Roku computer is connected to the router not to the internet. Briefly, your Roku player can’t connect to your internet service. To fix this, please follow the instructions given below.

    Source URL: https://www.rokuerrorcode009.com/

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. How to Fix Roku Error Code 014?

    Device Error Code 014 Some "No Wi-Fi connection" causes-

    a. Data on Wi-Fi logins is wrong.
    b. When Wi-Fi's out of control.
    c. I need to uninstall your operating system.
    c. If you use an incorrect IP address.

    If you find the Roku Program Error Code 014 difficult to repair. To obtain the correct results, contact Roku Customer services.

    Source URL: https://www.rokuerrorcode009.com/roku-error-code-014/

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. How to Fix Roku Error Code 018?

    This error code 018 typically happens while you are watching your favourite shows and you get a weak network link on your Roku system.
    Resolve Roku error code 018 error this is where we’ll show you how you can patch Roku error code 018.
    You get 3 types of messages with this error code These are “Unable to Connect Wireless Network” means that your computer is not connected to a Wi-Fi network, “Unconnected to the Internet” means that your Internet Services Provider is not operating, and the last one is “Download, Please Wait” error message when you disable Wi-Fi. If…

    6 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Provide (optional) send button in chat widget

    Hard to believe but a lot of people don't understand that they have to press enter after typing a message. For those oldies an obvious "send message" button would be a good addition, so that chats don't die before they started... possibly optional.

    11 votes
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    2 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow us to position the chat icon wherever we want

    My website is gharbaithegrocery.com...
    I need to position the icon a bit lower and towards the right so that i could adjust it to my website

    80 votes
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    7 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add our own icons for Knowledge Base categories

    We're currently limited to selecting icons based on a fixed list provided. Would be great if we have the flexibility to add our own icons as well, given the diverse topics users may have, from gaming to gardening to food :)

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Screen sharing during video chat is sluggish and slow. the resolution of the chat also is not good. please resolve this issuea

    Screen sharing during video chat is sluggish and slow. the resolution of the chat also is not good. please resolve this issuea

    8 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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