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  1. External names for aliases

    I want to add a external interface name for aliases, for sorting them. So you can give you aliases interface names and then you can see them at joining a chat. Because I have 3 aliases, with the same names, but they have different Position Tags, so it would be good, if I could name them otherwise :)

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Admin please help!

    Www.klasiekpharmacy.com is using your services and is a scam website
    They are scamming people every day and making you an accomplice
    Please stop this scam

    1 vote
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  3. remove the delete property option from the panel. I am about to lose my job because i have mistakenly removed the property and lost all my r

    remove the delete property option from the panel. I am about to lose my job because i have mistakenly removed the property and lost all my records shortcuts everything in just one click. Now my manager will kick me out

    1 vote
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  4. scroll

    Is there a way to make the chat widget fixed? I don't want the chat to scroll down with the page, I want it as a fixed button.

    1 vote
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  5. Poupart Syndic Inc - Syndic a Montréal-Nord

    Address
    6263 Boulevard Maurice-Duplessis #107
    Montreal, QC
    H1G 1Y7
    Canada
    Website
    poupartsyndic.ca
    Phone
    +1 514-796-0474
    Keywords
    Poupart Syndic
    Description
    Poupart Syndic Inc. est un syndic autorisé en insolvabilité offrant des solutions personnalisées à vos problèmes avec vos finances personnelles.
    Hour
    Monday to Friday
    8am to 5pm

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Html text to welcome message and rest of them

    It will be great to have the possibility of introduce the text of messages as html, in order to solve things as hyperlinks of large pages ;)

    1 vote
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  7. Roku Activation

    This platform is a breathtaking digital streaming duty that is given by the local public library. It also allows you to view a lot of movies and TV series for free. You need not even wait for anything . Just get the app on the Roku channel store and stream all the content. There are thousands of titles to choose from <a href="https://www.roku-com-link.info/">roku.com/link create account</a>

    1 vote
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  8. 3 votes
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  9. how to activate roku ?

    Are you in search to find the best device for streaming, check the recent review posts on our webpage. It’s all about Roku streaming device, activation steps, troubleshooting. Share this article to other readers who do not know how to activate Roku.visit : https://www.my-rokucomlink.com/

    1 vote
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  10. SMS capabiliities

    Tawk, desperately need offline and online SMS notification sent to clients when they submit a form. In financial services, our bankers never sign into the app so every chat is offline and not productive. Having a text notification would be very helpful. :)

    1 vote
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  11. Ability to see if chat started before or after trigger

    It would be really helpful to be able to see if a chat start/form completion came before or after a trigger i.e. timed pop-up.

    This would allow us to test and measure the effectiveness of triggers to improve conversion rates over time.

    1 vote
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  12. auto email chat transcript to client

    Have tawk automatically email a chat transcript after the chat ends to our client since they have provided their email in the pre chat form

    3 votes
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  13. When I see my list of agents is there any way I can sort this to show the ones logged in at the top of the list?

    When I see my list of agents is there any way I can sort this to show the ones logged in at the top of the list?

    1 vote
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  14. Widget position

    Widget should be positioned by user or there could be more widget option. For example ı want to position my widget a litle higher of right bottom but there is no choice for that

    1 vote
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  15. Set language of widget according to language of page.

    Our website is bilingual with English and French pages. We'd like to match the widget to the language of the page.

    1 vote
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  16. Fix `Tawk_API.showWidget()` when "Hide Widget on Load" is enabled

    Currently, when the "Hide Widget on Load" option is enabled, the Tawk_API.showWidget() function doesn't work correctly. It'd would be great if this bug could be fixed.

    6 votes
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  17. screenshots in the chat from the clipboard

    Sending screenshots and pictures to the chat from the clipboard would be better than posting links to screenshots or uploading screenshot files

    1 vote
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  18. Allow the chats that turn into tickets that use email transcript to display the Aliase name on the email sent, not the real s that turn into

    Presently the emails that are sent to customers or visitors are displaying the real name of the operator, not the Aliase name. This can become confusing internally and to the visitor.

    4 votes
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    1 comment  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Show the avatar and position title next to the name of each alias when joining a chat

    This was already posted, but way back in 2013, so I feel like it deserves being resubmitted to draw some more attention to it.

    I have multiple aliases with the same name and different positions: Brian (Developer), Brian (Instructor), etc. They also have different avatars. When joining a chat, they all show up as just Brian. Showing the position title and the avatar would make it much easier to utilize multiple roles with the same name!

    3 votes
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  20. Desktop Bubble

    It would be nice to disable the possibility of closing the chat bubble extra addon. I would like the bubble to stay opened all the time and the user could not close it.

    Why is that important?
    Keep the personalization solid.

    1 vote
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