I want to add a external interface name for aliases, for sorting them. So you can give you aliases interface names and then you can see them at joining a chat. Because I have 3 aliases, with the same names, but they have different Position Tags, so it would be good, if I could name them otherwise :)3 votes
Www.klasiekpharmacy.com is using your services and is a scam website
They are scamming people every day and making you an accomplice
Please stop this scam1 vote
remove the delete property option from the panel. I am about to lose my job because i have mistakenly removed the property and lost all my r
remove the delete property option from the panel. I am about to lose my job because i have mistakenly removed the property and lost all my records shortcuts everything in just one click. Now my manager will kick me out1 vote
Is there a way to make the chat widget fixed? I don't want the chat to scroll down with the page, I want it as a fixed button.1 vote
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Poupart Syndic Inc. est un syndic autorisé en insolvabilité offrant des solutions personnalisées à vos problèmes avec vos finances personnelles.
Monday to Friday
8am to 5pm1 vote
It will be great to have the possibility of introduce the text of messages as html, in order to solve things as hyperlinks of large pages ;)1 vote
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there should be any setting here which can signal me if my website is going down signal may be an alarm, this will additionall help business3 votes
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Tawk, desperately need offline and online SMS notification sent to clients when they submit a form. In financial services, our bankers never sign into the app so every chat is offline and not productive. Having a text notification would be very helpful. :)1 vote
It would be really helpful to be able to see if a chat start/form completion came before or after a trigger i.e. timed pop-up.
This would allow us to test and measure the effectiveness of triggers to improve conversion rates over time.1 vote
Have tawk automatically email a chat transcript after the chat ends to our client since they have provided their email in the pre chat form3 votes
When I see my list of agents is there any way I can sort this to show the ones logged in at the top of the list?
When I see my list of agents is there any way I can sort this to show the ones logged in at the top of the list?1 vote
Widget should be positioned by user or there could be more widget option. For example ı want to position my widget a litle higher of right bottom but there is no choice for that1 vote
Our website is bilingual with English and French pages. We'd like to match the widget to the language of the page.1 vote
Currently, when the "Hide Widget on Load" option is enabled, the
Tawk_API.showWidget()function doesn't work correctly. It'd would be great if this bug could be fixed.6 votes
Sending screenshots and pictures to the chat from the clipboard would be better than posting links to screenshots or uploading screenshot files1 vote
Allow the chats that turn into tickets that use email transcript to display the Aliase name on the email sent, not the real s that turn into
Presently the emails that are sent to customers or visitors are displaying the real name of the operator, not the Aliase name. This can become confusing internally and to the visitor.4 votes
This was already posted, but way back in 2013, so I feel like it deserves being resubmitted to draw some more attention to it.
I have multiple aliases with the same name and different positions: Brian (Developer), Brian (Instructor), etc. They also have different avatars. When joining a chat, they all show up as just Brian. Showing the position title and the avatar would make it much easier to utilize multiple roles with the same name!3 votes
It would be nice to disable the possibility of closing the chat bubble extra addon. I would like the bubble to stay opened all the time and the user could not close it.
Why is that important?
Keep the personalization solid.1 vote
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