Suggest a new feature or improvement to current ones to make tawk.to the best service available!
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56 results found
push notifications for new emails, tickets
Push notifications to the app when a new email has arrived. The same way that we get a notification when a new chat comes in...
We just noticed that we had 56 new emails inside Tawkto. But due to no push notifications to the ios app they were unattended...33 votesplanned · 19 comments · Android app · Admin →
new user pop up message on mobile (as on desktop)
Just want to find out if by any chance you guys having thoughts to make the invatation to the new user with small pop-up on the screen as well on mobile same as u have it on desktop? As I have seen big differences with chat that have this future.27 votesAdmintawk.to (top bird!, tawk.to) responded
To All Our Valued Users, At this stage, we currently don't have a Trigger causing the widget to pop up on mobile devices. Once the Trigger is fired, it notifies the visitor that there is an unread message. It will show a little red number "1" on the widget. We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Make APK Downloadable directly from tawk.to
Make tawk.to APK Downloadable directly from tawk.to like WhatsApp does for their APK for example.
This is especially helpful if someone looses their Gmail account for example and Cannot get to the Google Play Store. Duh22 votesunder review · Admintawk.to (top bird!, tawk.to) responded
Thank you for the suggestion. We will think about it.
No internet connection on the Android app should result in the widget changing to offline
The widget should not be online when the agent on the tawk.to app has lost or does not have an internet connection. This should be true if there is only one agent who manages or there are no other agents online.19 votesAdmintawk.to (top bird!, tawk.to) responded
Thank you for the suggestion.
At the moment it’s intended behavior – to make widget always be in Online state. It was requested feature long time ago.
Scheduler setting on mobile app
Please add a scheduler setting on mobile app so it will be easy to change setting while not around PC.13 votesstarted · 10 comments · Android app · Admin →
Having the option to log in to the app via Facebook or google13 votes
multiple images files upload in one time
Currently Live chat allow to upload attached image file once at a time. If I want to upload 20 images, I have to attach them for 20 times from mobile app. Is it possible to improve uploading multiple images attached files at the same time ?13 votes
Notification sound continous
Notification sound continous ring till we dont take action till we dont take any action in both app and as well as desktop10 votes
Automatic away status in android application
Would be very useful to implement automatic away status in Android application when it's not used for X minutes6 votes
Notifications on Android wear
Visitor notification on mobile does not currently appear on watch.6 votes
Multi account login
Please make it possible to login with more than one account in the app. Because if you do support for different companys you need to login and logout now each time in the app.6 votes
Add an option to disable phone notifications when browser tab instance is in focus.
Would be nice to not get phone notifications when I've switched over to a browser instance/tab is in focus.
Remember the email/pass and relogin auto on android
Remember the email/pass, the input the clear when the session is closed.
relogin auto on android, if for any reason is disconnected6 votes
Providing dashboard in android app will be best
So if possible manage it6 votes
Make a widget to put it on scrren on Android .. online visitors, waitting for chat ...5 votes
Option to show URLs at User Navigated To area instead of Site Title
In the mobile app instead of showing site title at Visitor Navigated if I could view URLs then it would be a lot helpful since all of my pages share the same title. An option to switch between site title and URL must be there.4 votes
Set "sleepy time" / "do not disturb" hours for the mobile apps
Set "sleepy time" / "do not disturb" hours for the mobile apps4 votes
Lost internet connection on mobile App should give an alert/notification in order to avoid missing chats
Currently there is no way to know if I am (due to connectivity issues) missing chats or not until after it has happened. Adding some form of alert when/if the Internet connection is down would be a huge blessing.4 votes
Ứng dụng công nghệ thông tin
Games slot đánh bài đổi thương3 votes
Displaying number of messages for easy identification of active chats.
We only get red border when visitors have replied. If we display number of messages exchanged in the chats of "chats" tab then it will easy to identify the active chat even we have lost it in large number of active chats.3 votesunder review · Admintawk.to (top bird!, tawk.to) responded
Thank you for your suggestion!
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